License diagnostic

To generate a diagnostic printout for debugging licensing issues:

  1. Start the Houdini License Administrator (hkey).
  2. Under the View menu, select "Diagnostic Information".
  3. Save the file.

Apprentice Diagnostic File

You may also press the "Email License Diagnostic to Technical Support" button from the Server Information tab in the License Administrator. This will launch your email program with the diagnostic file.

Apprentice Diagnostic Button