:? I have the Houdini Apprentice program installed on my computer. My license expired so I tried to reinstall the license as I did in the first place. This time, when Non-commercial licenses were successfully installed appeared, I veiwed the installed licenses and there were none. I tried manually installing the licenses by copying and pasting but that did not work either. I have also tried to reinstall the program.

:shock: I viewed my expired licenses and they were supposed to expire on 12-20-02. If I am not in the twilight zone, it is still 12-12-02 where I live. What gives here?
Diagnostic Output:
==================
If you are having licensing problems, please save this information and email it
to support@sidefx.com.

License Administrator output:
=============================
Generated on: Fri Dec 12 21:25:23 2003
Local host name: ENLIGHT
Local server code: bb59011e
Local ip address: 127.0.0.1
License server name: enlight
License server server code: bb59011e
Server ip address: 127.0.0.1
License server is running: Yes
Has SERVER license: Yes
License server version: 5.5.151
May modify server from this machine: Yes
License Administrator version: 5.5.151
Http proxy host: (none)
Using standalong mode: Yes
Can retrieve http://license.sidefx.com/index.php: [license.sidefx.com] Yes

Installed licenses:
LicID Platform Product Ver Avail Expiry
—– ——– ——- — —– ——
3d07db94 Generic Houdini-Master-NonCommercial 5.5 0/0 20-dec-2002
+.+.+.+
=== This license has expired ===
18e02021 Generic Render-NonCommercial 5.5 0/0 20-dec-2002
+.+.+.+
=== This license has expired ===
18e73d21 Generic Houdini-Select-NonCommercial 5.5 0/0 20-dec-2002
+.+.+.+
=== This license has expired ===
509b823e Generic Houdini-Halo-NonCommercial 5.5 0/0 20-dec-2002
+.+.+.+
=== This license has expired ===

sesictrl -i output:
===================
—– SERVER enlight ——–
Lic 3d07db94: 0 “Houdini-Master-NonCommercial 5.5” Generic 20-dec-2002 +.+.+.+

Lic 18e02021: 0 “Render-NonCommercial 5.5” Generic 20-dec-2002 +.+.+.+

Lic 18e73d21: 0 “Houdini-Select-NonCommercial 5.5” Generic 20-dec-2002 +.+.+.+

Lic 509b823e: 0 “Houdini-Halo-NonCommercial 5.5” Generic 20-dec-2002 +.+.+.+




hserver -l output:
==================
Hostname: ENLIGHT
Uptime: 1:20:41
License Server: enlight
Server Version: sesinetd5.5.151
Version: Houdini5.5.151
ReadAccess: +.+.+.*
WriteAccess: +.+.+.*

101 of 191 Mb available
CPU Usage: 8% load
0 active tasks (1 slots)



licenses file:
==============
## Side Effects Software License File
#
# For license information, please contact:
# Side Effects Software Inc.
# 477 Richmond St. West, Suite 1001
# Toronto, Ontario, Canada
# M5V 3E7
# licensemanager@sidefx.com
# http://www.sidefx.com [sidefx.com]
#
# NOTE: This file may be modified by the licensee
#

# Key installed 19:41:58 11/19/02
SERVER enlight bb59011e f0ae9e16ca893250f762bbe9bff2a4434e6aa3a45577e

# Key installed 19:42:00 11/19/02
LICENSE Generic Render-NonCommercial 5.5 1 20-dec-2002 +.+.+.+ enlight \
18e02021 6ff61ea6362bd23c9506c01305ebe4a3ef5932e68b8431

# Key installed 19:42:02 11/19/02
LICENSE Generic Houdini-Master-NonCommercial 5.5 1 20-dec-2002 +.+.+.+ \
enlight 3d07db94 aaf22abd57beec7926c28046390980f915e1c01a7926d

# Key installed 15:48:13 11/20/02
LICENSE Generic Houdini-Halo-NonCommercial 5.5 1 20-dec-2002 +.+.+.+ \
enlight 509b823e f93a19571f6c746ed4a8bf51980db04c711245b6008821

# Key installed 15:49:27 11/20/02
LICENSE Generic Houdini-Select-NonCommercial 5.5 1 20-dec-2002 +.+.+.+ \
enlight 18e73d21 ae2b530822dca3ec42a52fb7489d753c94fd707721ebc

Hi there,

Please start the License Administrator, go to View -> Diagnostic Information… and post the information here.

Thanks!

Cheers!
steven

Hey Steve,

Hope this helps you to help me. ^

Thanks!
Bill

Hi Bill,

Something might have happened to your system clock which caused the licenses to expire.

Please try the following:

a. Start the License Administrator.

If you already see your licenses, skip Step b.

b. Go to View -> Show Expired Licenses.
c. Right click on the first license & select “Return License”.
d. Click Continue & follow the instructons. Repeat for all licenses.

After all licenses are returned, quit the License Administrator & start Houdini.

You should get the prompt to install a Non-Commercial License.

As it stands, after the 30 days license has expired, you'll be prompted to install another 30 days license.

Please let me know how it goes.

Cheers!
steven

:roll: Hey Steve,

I tried what you suggested and this is how it went.

When I right clicked one of the licenses, a tab apears with the following two choices:
List Users
Return Licenses

When List Users is selected, the message “This license is not in use” appears.

The Return License tab is barely readable and is non-functional.

I am at my witt's end but I am hanging in there.

Bill

Try this.

Go to control panel->administrative tools->services.
Find Houdini License Server, right click it and select stop.
Do the same for Houdini License Client.
Go to WinNT\keys and delete your license files.
Go back to the services panel and restart the Houdini License servers by right clicking on them and selecting start.
Start Houdini Master.
The license dialog should come up and hopefully it will let you install new licenses.

I am also having trouble updating my license with the .197 build version. I am using Win2000 Pro and tried MichaelC's and stevenong's solutions and they didn't work. Someone over at the 3dBuzz forum said that Sidefx seems to be having trouble with the license server. I don't know if this is true or not. If this were true wouldn't they post a message in this forum?

Our license server machine was hung this weekend. It should be working properly now.

See ya.

Yahoo!

We are back on line. This is my last post here.

Thanks!

Have a nice day. :wink:

Bill

I've tried anything I could think of and I still get this error when manually entering keys: this key has been returned or disabled.

What now?

Well I'll have to run linux as at least it's working there.. btw, I get these strange artifacts in some surfaces using windows.. not in linux

well forget it, solved it myself..

when manually getting the licenses, if I type my hostname (vegbikes-wsjhg5) the date on the keys will be 25-dec-2002 and it will say the licenses have been returned or disabled..

If I tipe a different hostname (127.0.0.1) the date will be 25-jan-2003 and everything will run smootlhy Well thanks anyway! have phun everyone