Monika Janek

mjanek

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LOCATION
Canada
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Houdini Skills

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SideFX Staff
Since Dec 2005

Recent Forum Posts

Licensing Help April 15, 2025, 3:02 p.m.

Hi Shane,
We are happy to help! Our IT team has also adjusted the spam filter.

Happy Houdini-ing!

Licensing Help April 15, 2025, 10:30 a.m.

Hi Shane,
We do apologize for this - we cannot find any record of the email coming in. We're having our IT department look into it. Perhaps the message is stuck in our Spam filter. I will go ahead and release the licenses for you so you should have them shortly.

Cheers,
Support

19.5 licensing error? July 25, 2022, 1:16 p.m.

Hi Adriano,
I do see 19.5 upgrades posted to the account for the machine Adriano-PC2. You will need to install the upgrades to bump up the existing 19.0 licenses to 19.5.

www.sidefx.com/faq/question/upgrading-your-houdini-products/

If you have any further issues, please email support@sidefx.com.

Cheers,
Monika