Purchased license from GarageGames and never got key?

Forums Houdini Lounge Purchased license from GarageGames and never got key?

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IceIsFun: Member; 5 posts; Joined: Jan. 2009; Offline

Jan. 24, 2009 1:53 a.m.

I just purchased the $99 houdini from garagegames, got the download but I've been told that SideFx is supposed to send me a key to use it?


rmagee: Staff; 1428 posts; Joined: July 2005; Offline

Jan. 25, 2009 3 p.m.

This process is supposed to happen automatically. GG has a new website and something got broken last week. Send your email and sales info (receipt) to apprentice@sidefx.com and we will arrange for the license.

We apologize for the delay and will get you the license as soon as possible tomorrow. I will not have access to licensing until then.

Robert

Robert Magee
Senior Product Marketing Manager
SideFX


IceIsFun: Member; 5 posts; Joined: Jan. 2009; Offline

Jan. 25, 2009 9:28 p.m.

GarageGames never sent us a receipt email about the transaction

Attachments:
Houdini.jpg (95.1 KB)


IceIsFun: Member; 5 posts; Joined: Jan. 2009; Offline

Jan. 26, 2009 3:50 p.m.

*RESOLVED* Thanks for the assistance!

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