I'm trying to install apprentice and this is what I get…
“An old version of the licence (4,x or older) is running on this machine. To be able to install and return licenses successfully, please upgrade the license server version 16.5.378 now.” I tried to manually generate them and install them but I get the same message…running on macair (failry old) - os Siera 10.12.1
Any help? Thanks
Installation problems - "an older version...."
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- christopherw
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It sounds like something is wrong with your license server. You mention your Mac Air is “fairly old”. You should make sure it meets the minimum system requirements [www.sidefx.com]. If it does, try re-installing Houdini 16.5.378. If you still get the same error, contact SideFX support and send them a description of what you have tried, and a license diagnostic (open the License Administrator, then choose View > Diagnostic Information).
- sggvideo
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Hey, just purchase Indie for OSX and am having the same problem. Ive used Houdini on this mac for 1.5 years, so I know it works. I uninstalled 15.5 and re-installed 16.5.378 twice. Nothing. Not sure whats going on but I ran diagnostics and am submitting it to support now.
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- filipw
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- filipw
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- filipw
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- filipw
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Ok I solved part of the problem:
There was an entry in the faq regarding this issue:
where one is supposed to edit the /etc/hosts file and add a mapping.https://www.sidefx.com/faq/licensing-trouble/#faq207 [www.sidefx.com]
Not what you expect from the error message…
Anyway, I seemed to have installed two license for the same computer. I assume I will solve this with sidefx/support.
This thread might be usefull for someone else, but otherwise, it could be removed
There was an entry in the faq regarding this issue:
where one is supposed to edit the /etc/hosts file and add a mapping.https://www.sidefx.com/faq/licensing-trouble/#faq207 [www.sidefx.com]
Not what you expect from the error message…
Anyway, I seemed to have installed two license for the same computer. I assume I will solve this with sidefx/support.
This thread might be usefull for someone else, but otherwise, it could be removed
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