Can't e-mail support for this problem
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- isxaari
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I am e-mailing support at sidefx.com
They did sent me a e-mail but it did not make any sense because its telling me this
***When logging in, please use the email address
mjanek@sidefx.com
and your custom password***
Ok but I lost my e-mail. I don't have my password or anything. I think that was in the bill of sell e-mail. Thank you for buying our software your credit card has been charged for you get the point. I need all my e-mails so I can log into that site. I need the one that gives me my lic codes and stuff too. Which i think is in the e-mail i am asking for.
They did sent me a e-mail but it did not make any sense because its telling me this
***When logging in, please use the email address
mjanek@sidefx.com
and your custom password***
Ok but I lost my e-mail. I don't have my password or anything. I think that was in the bill of sell e-mail. Thank you for buying our software your credit card has been charged for you get the point. I need all my e-mails so I can log into that site. I need the one that gives me my lic codes and stuff too. Which i think is in the e-mail i am asking for.
- rmagee
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I confirmed that the apprentice@sidefx.com email address is being monitored and you can use it to ask questions about your issues. Your original email was received and they are looking into it.
If the email they did send you doesn't make sense then please email apprentice@sidefx.com again with your concern.
If the email they did send you doesn't make sense then please email apprentice@sidefx.com again with your concern.
Robert Magee
Senior Product Marketing Manager
SideFX
Senior Product Marketing Manager
SideFX
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The login for your account is your email address. I've reset your account so you should have received a new password. The sample email that you received was an email that goes out to customers when they receive a login to access their licenses (at time of purchase). Just substitute the email given in the sample with your own.
Cheers!
Cheers!
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