Hi

I have installed Houdini apprentice and when I attempt to load it I recieve the following message:

License Error: Unable to connect to hserver for license aquisition

This error appears twice, before the program quits. The ‘Houdini License Server’ service is running, but the ‘Houdini License Client’ is not. If I start it and try to run Houdini, I get the following message:

License: Hserver communication error

The client service then stops, and I recieve the first message again.

The license administrator connects to the licencing server, and produces the following diagnostic:

Diagnostic Output:
==================
If you are having licensing problems, please save this information and email it
to support@sidefx.com.

License Administrator output:
=============================
Generated on: Tue Oct 22 23:49:19 2002
Local host name: ANDY
Local server code: 1447c121
Local ip address: 127.0.0.1
License server name: andy
License server server code: 1447c121
Server ip address: 127.0.0.1
License server is running: Yes
Has SERVER license: No
License server version: 5.5.36
May modify server from this machine: Yes
License Administrator version: 5.5.36
Http proxy host: server
Http proxy port: 6588
Using standalong mode: Yes
Can retrieve http://license.sidefx.com/index.php: [license.sidefx.com] Yes

Installed licenses:
LicID Platform Product Ver Avail Expiry
—– ——– ——- — —– ——

sesictrl -i output:
===================
—– SERVER andy ——–

*** WARNING *** - No valid server lines found




hserver -l output:
==================


licenses file:
==============
* Could not open the licenses file. *

I am running Windows XP Pro, with an Nvidia Geforce 3 graphics card.

Any help would be appreciated

tasha

You need to obtain licenses, so you need to make sure you are connected to the internet, and the License manager is able to get through your firewall or proxy or whatever. Alternatively You can request licenses online through your browser and manually enter them here:

http://license.sidefx.com/get_nc_license.php [license.sidefx.com]

MichaelC - thanks for the advice.

MichaelC
You need to obtain licenses, so you need to make sure you are connected to the internet, and the License manager is able to get through your firewall or proxy or whatever.

I tried setting the license administrator to use my proxy, and not to (both should work), but to no effect.

Alternatively You can request licenses online through your browser and manually enter them here:

http://license.sidefx.com/get_nc_license.php [license.sidefx.com]

I have entered the licenses and they register correctly, but the problem still persists. Any ideas?

tasha

In Windows:
Go to “Control Panel” > “Administrative Tools” > “Services”
Find “HoudiniLicenseServer” on the list
Right-click on it and press “Start”, so that it can start manually.

Windows forced me to restart for a “critical update”, and ended up disabling my 2 Houdini services, including the license server. Thanks for the advice.