Hi all!
That's my first post on this forum and hopefully not the last.
The postproduction house I'm working for, wants to dive into Houdini. Our studio is based in EU and we are experiencing huge problems with contacting SideFX. We plan on buying few licenses of Houdini Master within the next year.
The thing is, SideFX doesnt respond to our emails… we could not reach them via phone either. Tried contacting both, their HQ in Canada and the office in USA. Do they care about “small clients” at all?

Any direct phone numbers to somebody from the SideFX sales department?

Thank you,
Luke.

i've always managed to speak to someone on:

+1 416 504 9876

Strange, that's the phone number from SideFX's website… it's their HQ. Ughh… no luck at all here :\

Thanks for your interest Paul.

flumo,

I've sent you a private message on the forum. We'll get this sorted out!

Joe

flumo
…Our studio is based in EU…

How enigmatic you are

greetings from EU!
sy.

We are a VERY small studio, based in the EU (Romania) and we never had any problems getting in contact with SESI.
I bought our first license from the online store, which is the fastest way anyway.

Dragos

Luke, you can contact us through support@sidefx.com. Will be happy to help!

Looks like it's gonna work now. Thank you all for replies.

Symek: Kind regards to you too
from EU of course…

flumo
The thing is, SideFX doesnt respond to our emails…

Just curious, which email address were you using?