Indie FAQs


What are the restrictions of Houdini Indie?
  • Houdini Indie uses its own file format for saving scenes and assets.
  • Cannot be used in the same pipeline as commercial versions of Houdini.
  • Works with the 3rd party renderers such as RenderMan, Arnold, Redshift, V-Ray and OctaneRender.
  • The annual gross revenue of commercial entities and contracting entities does not exceed $100K USD.
  • Commercial and contracting entities can purchase a maximum of 3 Indie and 3 Engine Indie.

Note:

  • An Indie subscription a supplementary license for use on a second computer/operating system
  • Use of these two licenses is restricted to a single artist, using Indie on one of these computers at a time.

For more information about Houdini indie: www.sidefx.com/products/houdini-indie

To compare Houdini Indie with our Commercial and Apprentice products: www.sidefx.com/products/compare

Who may use Houdini Indie?

You are an individual working for a large company. You earn less than $100,000 annually.

If you produce final renders for the large company then they are considered a client and you may use Houdini Indie. If you want to share scene files and assets then you are partners and will require a commercial license.

You are a freelancer who earns less than $100,000 annually. You have a contract do work for a large company that has revenues over $100,000.

If you produce final renders for the large company then they are considered a client and you may use Houdini Indie. If you want to share scene files and assets then you are partners and will require a commercial license.

You are an individual who earns more than $100,000 annually at a day job. Revenues from your personal project will be under $100,000 annually.

As long as the personal project stays separate from your day job then it is allowed.

You are a small group of individuals working on a side project. There is no legal entity formed. Each person earns under $100,000 annually. Revenues from your side project will be under $100,000 annually.

As long as the side project stays separate from the other jobs then it is allowed.

You are a small studio (legal entity) making less than $100,000.

You can use up to 3 Houdini Indie licenses and 3 Houdini Engine Indie licenses. Once gross revenues reach $100,000, full commercial licenses will be required.

We are going to earn over 100K USD but we haven't yet.

You will have to purchase commercial licenses as soon as you cross the $100,000 gross revenue threshold.

With the $100,000 revenue limit in section 6.2 of the EULA. What does content refer to?

The clause "...in the case of an Indie User that is using the Software to create content for a third party that will use such content in connection with a Commercial activity…" is referring to situations where larger studios want to contract work out to freelancers. In those cases the combined gross income of the studio and the freelancer needs to be less than $100K USD if you are sharing scene files and assets. If you are delivering final renders then the clients income does not need to be considered.

Who may not use Indie?

You are a studio making more than $100,000 annually

You will need Houdini commercial licenses for your work.

You are a studio making more than $100,000 annually. You would like to use Houdini Indie for internal testing purposes only.

Houdini Indie can be used for evaluations but cannot be used for any commercial work because of the studio’s income.

If you decide to use Houdini in production, you will need to purchase full commercial licenses.

Please contact an account manager sales@sidefx.com to get a commercial evaluation license if you want to run a more effective test.

What is Houdini Indie?

A limited commercial license for small studios to generate professional-quality work on a tight budget.

  • Registered to one machine.
  • Cannot be floated on the network. They are locked to the machine using them.
  • Subscription comes with a secondary supplementary license for use on another computer or dual-boot configuration.
  • Cannot open the Indie interface with the Houdini Engine Indie license.

Indie Splash Screen

An Indie subscription contains 3 licenses:

  • Houdini Indie- open the Houdini Indie interface
  • Renderer (Indie/Apprentice) - render using Mantra
  • Karma-Renderer (Indie/Apprentice) - render using Karma

Indie License

For more information about Houdini Indie : www.sidefx.com/products/houdini-indie

To compare Houdini Indie with our Commercial and Apprentice products: www.sidefx.com/products/compare

To purchase Houdini Indie: www.sidefx.com/buy

Houdini Indie on Steam FAQ

What is the supplementary Indie license?

Houdini Indie subscription comes with a supplementary license which you can install on a second computer/laptop, or to work in dual boot mode. The use of these two licenses is restricted to a single artist, who can only use Houdini Indie on one of these computers at a time.

One set of licenses includes:

  • 1 Houdini Indie - open the Houdini Indie interface
  • 1 Renderer (Indie/Apprentice) - render using Mantra
  • 1 Karma Renderer (Indie/Apprentice) - render using Karma

Indie Secondary License

Note:

If you are trying to license the secondary computer and you do not see any available licenses to install in the License Administrator, check the other computer already licensed with Indie. You may have installed both sets onto that machine.

You will need to move a set of licenses if all the Indie licenses are installed on one machine.
A set of licenses is 1 Indie, 1 Renderer, 1 Karma-Renderer.

What are the restrictions to rendering with Houdini Indie?
  • There are no resolution restrictions for generating images with Houdini Indie and any third party renderers supported by Indie. There used to be a render restriction for image sequences but that was removed in Houdini 18.0.416 and higher.

  • The selling of Images and sequences created with Houdini Indie must respect the limited commercial aspect of the indie license.

What is Houdini Engine Indie?

Houdini Engine Indie is a non-graphical version of Houdini-Indie.

  • Does not open the Indie interface.
  • Run command-line renders or simulations on remote render machines.
  • A plugin to load Houdini Digital Assets (HDAs) within Maya, 3dsMax, Unreal, Unity and C4D.
  • Install on a machine without Houdini Indie licenses.
  • Max 3 Engine Indie licenses per account. This means you may run Engine Indie on 3 farm machines.

The Houdini Engine Indie license is in three parts:

  • 1 Houdini Engine Indie - unlock the plugin
  • 1 Renderer (Indie/Apprentice) - render with Mantra
  • 1 Karma (Indie/Apprentice) - render with Karma

Houdini Engine Pipeline

How do I upgrade licenses to a new version?
  • Licenses with an active support contract (AUP) are eligible for upgrades.
  • Licenses with an active rental or subscription are eligible for upgrades.
  • Upgrades are to be applied to installed licenses. Please check your licensing account for upgrade entitlements.
  • If you are an Apprentice user you do not need to upgrade your license. Instead, run Houdini and (re)activate your Apprentice license.

It is not enough that you install the latest Houdini release. You need to apply the upgrades to your installed licenses.
You may run older versions of Houdini with the latest released license.

Using the License Administrator is the easiest way to upgrade licenses:

  1. Download and install the latest Production Build or the latest Daily Build.

  2. Launch the License Administrator on the machine you wish to upgrade.

  3. Select File->Login to log in with your SideFX account.

  4. Select File->Install Licenses to view your license entitlements.

  5. Press the Install button. This will apply the upgrades to the current licenses.

If you are having problems logging into your account through the License Administrator, please see the section I can't log into the License Administrator.

Commercial Upgrade

How do I install Houdini on Linux?

The installer must be run using sudo.

Note:

  • Make sure that the install file is not located in root's home folder (/root) as this will give you permission errors during the install process.
  • Install the License Server component if:
    • installing for Houdini Indie or Houdini Apprentice.
    • the computer is a license server to serve licenses to client machines, or
    • a Workstation (nodelock, not using a remote license server) is installed.
  • If the computer is a client machine and will use a remote license server, you do not need to install the License Server component.

To install:

  1. Open a Terminal.
  2. Unpack the downloaded tar.gz archive.
    $ tar -xvf houdini-18.0.287-linux_x86_64_gcc6.3.tar.gz
    // This should create a directory called houdini-18.0.287-linux_x86_64_gcc6.3
  3. Go into the unpacked directory and run the houdini.install script using sudo.
    $ cd houdini-18.0.287-linux_x86_64_gcc6.3
    $ sudo ./houdini.install
    Alternatively, you can also double click on the houdini.install file with your mouse. It will run the installer in a terminal.
    Apprentice Linux Install
  4. If installing for a license server, or Houdini Apprentice or Houdini Indie, make sure to install the License Server component (5 in the image above) in the installer.
  5. The licensing menu may appear during the installation process if no installed licenses can be detected.
    • If you are installing Apprentice, choose "Install Houdini Apprentice license.
    • If you are installing a commercial product, choose I have a paid license for Houdini.

For more information about licensing Houdini please refer to Licensing a Houdini product

To launch Houdini from the Terminal, type the following:

  1. $ cd /opt/hfs18.0
  2. $ source houdini_setup
    // This should setup the Houdini environment for you.
  3. $ houdini
How do I install Houdini on Mac OSX?

Run the Houdini setup program by double-clicking the downloaded .dmg file.

Note:

  • Install the License Server component if:
    • installing for Houdini Indie or Houdini Apprentice.
    • the computer is a license server to serve licenses to client machines, or
    • a Workstation (nodelock, not using a remote license server) is installed.
  • If the computer is a client machine and will use a remote license server, you do not need to install the License Server component.

Mac OSX Install

Once installed, the application is available by default through:

  • Go → Applications → Houdini → Houdini 18.0.x → Houdini 18.0.x

You will be prompted to install your Houdini licenses when you launch the software the first time.

For more information about licensing Houdini please refer to Licensing a Houdini product

How do I install Houdini on Windows?

Run the Houdini setup program by double-clicking the downloaded executable.

Note:

  • You do not need to Run as Administrator. As long as your user account has permissions to install programs, you should be fine.
  • Install the License Server component if:
    • installing for Houdini Indie or Houdini Apprentice.
    • the computer is a license server to serve licenses to client machines, or
    • a Workstation (nodelock, not using a remote license server) is installed.
  • If the computer is a client machine and will use a remote license server, you do not need to install the License Server component.

Windows Install

  • The licensing menu may appear during the installation process if no installed licenses can be detected, or the first time the software.
    • If you are installing Apprentice, choose "Install Houdini Apprentice license.
    • If you are installing a commercial product, choose I have a paid license for Houdini.

Once installed, the application is available by default through:

  • Start Menu → All Programs → Side Effects Software → Houdini 18.0.x

The following two services (found in Services.msc) will need to be in the running state for Houdini to function:

  • HoudiniServer (client program to interact with the license server)
  • HoudiniLicenseServer (license server)

For more information about licensing Houdini please refer to Licensing a Houdini product

How can I renew a Houdini Indie subscription?

Houdini Indie does not auto-renew. You will need to purchase a new subscription for Houdini Indie. This will provide you with new licenses for the subscription.

If your subscription has expired or is close to expiring, you will need to purchase a new subscription.

To purchase Houdini Indie: www.sidefx.com/buy

How do I download the Houdini Installer?

Please see our system requirements page to see what hardware and operating systems are supported.

There is the single installation package for all Houdini products.
Apprentice, Indie, Education, and Commercial users will use the same installer for their operating system.

The installed licenses determine which features are available in the application and what restrictions are imposed on its use.

Download Installer

To download the installer:

  • Go to www.sidefx.com → Get → Download
  • Please login to download Houdini. If you are new, you can register here
  • If you cannot access your account, try resetting your password here
  • The Download button will auto-select and let users download an appropriate build based on their OS. Links to other Operating Systems are provided below.

If you want to download a specific build or version go to Daily Builds. For more about daily builds and production builds, refer to Houdini builds.

You may also check the SideFX public FTP server for older Houdini installers.

How does Houdini Indie licensing work?

You must have a valid Houdini Indie license to use Indie.

The Houdini Indie license is registered to both:

  • The machine hardware
  • The machine name

The Houdini Indie subscription consists of 3 licenses:

  • Houdini Indie- open the Houdini Indie interface
  • Renderer (Indie/Apprentice) - render using Mantra
  • Karma-Renderer (Indie/Apprentice) - render using Karma

If you have an active Indie subscription when a new version of Houdini is released, you will be notified of upgrades that will need to be installed to your machine. Please refer to Upgrade Licenses.

The license management system is based on a client/server model.

With Houdini Indie and Apprentice, the client and server programs are on the same machine. They communicate with one another for license negotiation.

  • sesinetd (sesinetd.exe) - the license server program.
  • hserver (hserver.exe) - the client program that communicates with the license server application, sesinetd.
How do I return licenses?
  • Use the License Administrator (hkey) or sesictrl (non-graphical hkey).
  • Returning licenses must be initiated by the computer itself.
  • Licenses cannot be returned from the website.
  • A license may be returned up to 10 times per year.

Returning licenses will release them from the computer name and hardware. They will be placed back into your SideFX licensing account as uninstalled entitlements which can be pulled down from another computer using the License Administrator.

When you return a license, a disable code is calculated and written to your licenses file on the computer.
The disable code is also recorded and added to your account. The License ID is then invalidated.

There are 2 ways to return a license:

License Administrator (hkey):

  1. Start License Administrator.
  2. Select the License.
  3. Right-click and select "Return License".
  4. Enter your email address and the password used for licensing.

CommercialLicense Return

As of Houdini 19.0, partial returns are now supported. You may return a subset of licenses from the full quantity.

CommercialLicense Return Partial

Non-graphical command line tool sesictrl

Once you have the Houdini environment setup in your Terminal, use sesictrl to return the license:

  1. Type sesictrl login to log into your SideFX license account.
  2. sesictrl print-license to get a list of installed licenses (the first column is the License ID).
  3. sesictrl return-license LicenseID to initiate the return. The License ID is the numeric ID of the license to be returned.

Note partial returns are not supported with sesictrl. You must use the License Administrator (hkey).
To return multiple licenses provide a comma separated list of licenses that need to be returned.

For more information about sesictrl, click here.

License Return sesictrl

What are Houdini builds?

Daily builds

SideFX provides new builds of Houdini almost every day. These daily builds contain bug fixes and small improvements to the software. The detailed list of fixes is available in the journal under the Support menu. By installing a daily build, users are often able to benefit right away from our agile development process.

Production builds

SideFX periodically designates a daily build of Houdini as a "production build". Production builds are released almost monthly and have gone through the full quality assurance process, so they are at least as stable as the original. It is thus advisable to upgrade from time to time, particularly from one production build to another to take full advantage of new improvements.

What is the License Administrator app?

The License Administrator (hkey) is the easiest way to manage Houdini licenses.

Hkey

If you are running a headless system (a machine without a graphical display), please refer to to Using the License Administrator non-graphically on the general License Management FAQ.

Windows:

  • Start menu -> All Programs -> Side Effects Software -> Houdini version -> Administrative Tools -> License Administrator
  • You may also do a search for License Administrator

Linux:

  • Applications -> Side Effects Software -> Houdini 20.0.xxx -> Administrative Tools -> License Administrator

  • Or, open a Terminal and type:
    $ cd /opt/hfs20.0
    $ source houdini_setup
    $ hkey

Mac:

  • Applications -> Houdini -> Houdini 20.0.xxx -> Administrative Tools -> License Administrator

When you launch the License Administrator, you will need to log in to your account if you wish manage your licenses. There are two ways to log into your licensing account in the License Administrator:

  • File->Login...
  • Press the Log in to get started button

Hkey login

The License Administrator from Houdini 18 and up connects to Side Effects Software using port 443 (https). If you require a proxy to access the web, please see this section..

If you are having difficulties logging into your licensing account from the License Administrator, try resetting your website password at www.sidefx.com/password_reset.

How do I Install licenses non-graphically?

If you are running a headless server or are having issues using the graphical License Administrator utility hkey, the non-graphical utility sesictrl will allow you to administer the license server through the command line.

To obtain help information about a specific command run: sesictrl --help
If you need help information from the legacy sesictrl interface enter: sesictrl --legacy-help

Examples of using sesictrl:

  • Redeem license entitlements: sesictrl redeem
  • Install generated keystrings: sesictrl install copy-generated-keystring-here
  • Return licenses: sesictrl return-license
  • Generate the license diagnostics: sesictrl diagnostic
  • License usage: sesictrl print-license

To access the program sesictrl, you will need to source the Houdini environment.

Windows

  • Start->Search and type "Command Line Tools 18.0".
  • Or, C:/Program Files/Side Effects Software/ Houdini 18.0.x/bin/hcmd.exe
  • Type sesictrl at the prompt to see the available options.

OSX

  • Spotlight search for Houdini Terminal for your specific Houdini version.
  • Applications->Houdini->Current->Utilities->Houdini Terminal 18.0
  • Type sesictrl at the prompt to see the available options.
  • You can also source the Houdini environment in your shell:
    • cd /Applications/Houdini/Houdini18.0.397/Frameworks/Houdini.framework/Versions/Current/Resources
    • source ./houdini_setup

Linux

  • The sesictrl program is located in /usr/lib/sesi
  • Type ./sesictrl to see the available options
  • You can also source the Houdini environment in your shell:
    • cd /opt/hfs18.0
    • source houdini_setup

For more information about sesictrl please refer to www.sidefx.com/docs/houdini/ref/utils/sesictrl.html

How do I move licenses to another computer?
  • Houdini licenses are registered to both the computer hardware and computer name.
  • It is not enough that you uninstall Houdini from the computer to move your licenses.
  • Release the licenses by returning them back to your account at SideFX using the License Administrator or sesictrl.

License Return Commercial

  • Once the licenses have been released from the computer, they are returned to your SideFX license account.
  • They will show on the account as uninstalled license entitlements.
  • You can then use the License Administrator on the new computer to install the returned licenses. This will complete the move.

Note:

  • You cannot use the web portal to move your licenses.
  • Licenses must be moved from the machine with the licenses, using the License Administrator or sesictrl.
  • For more information, please see Return licenses.
How can I set up a Houdini Indie renderfarm?

The steps:

  1. Add the free Engine Indie license to your account if you have more than two computers on the farm.
  2. Install Houdini on each machine according to your operating system.
  3. License each computer.
  4. Choose a machine to be the HQueue server. HQueue comes with Houdini.
  5. Choose a machine to be the central file server that will share the files between all machines.
  6. Add the client computers to HQueue.
  7. Test job submission.

With each Indie subscription you are issued a supplementary license for use in a dual boot configuration or on a secondary computer.

Go to the online store to put Engine Indie into your account if you have more than 2 machines on your farm.
Engine Indie licenses are free. You are allowed a maximum of 3 Engine Indie licenses per account.

Indie and Engine Indie licenses are locked to each computer. You cannot float them on the network.
Each computer will be both the license server and client to itself.

A typical setup with a single subscription of Indie.
The same operating system on each node is recommended.

Install and License Houdini

Machine 1:

  • Install Houdini, including the License Server component.
  • Launch the License Administrator.
  • Install the licenses: 1 Indie, 1 Mantra, 1 Karma license. Or, use Login-Based Licensing.
  • Do not put Engine Indie on the computers with regular Indie licenses. Save those for the render nodes.

Farm machines:

  • Install Houdini, including the License Server component.
  • Grab an Engine Indie license from the online store to your account. You are allowed a maximum of 3.
  • Each Engine license comes with a Mantra and Karma license.
  • Launch the License Administrator.
  • Install the licenses on each computer that will act as a render node: 1 Engine, 1 Mantra, 1 Karma. Or, use Login-Based Licensing.
  • Don't install the Engine Indie license on a computer that has the regular Indie license.

About licensing your farm

  • The HQueue Server does not require a license to run.
  • The HQueue Clients do require valid licenses in order to run Houdini commands (hython, mantra).
  • Mantra render jobs require Renderer licenses on each node.
  • In order to cook .hip files, Indie or Engine Indie licenses are required on each node.
  • The .ifd files are written to memory by the software then rendered to disk. Indie licenses can also create .ifd files to be rendered directly to Mantra (Houdini 18.0.460+).
  • Each task in the job is responsible for loading the .hip file, cooking a particular frame and then rendering that frame. Each task in the job will require an Engine license.
  • If the machine does not have a regular Indie license, then you must use the Engine Indie license including a Renderer license on your render node to allow the .ifd file to be written to memory before the Mantra render job will start.

Install HQueue

Shared network folder

  • Which machine will store the files and share them with the client computers?
  • How will you share these files? A shared network folder or filesystem.
    • NFS
    • OSX AFP
    • Samba
    • Windows File Sharing
  • Ensure all nodes can access the shared network folder.

If things aren't working...

  • Licensing: Ensure each machine has properly installed licenses.
    • The License Administrator will report any issues.
    • For machines with an Indie license, launch the Indie interface to test.
    • For machines with Engine Indie licenses, launch the hython command to test.
  • Communication: Check any firewall settings.
    • HQueue Server listens by default for incoming connections on port 5000.
    • HQueue Clients listen by default for incoming connections on port 5001.
  • Permissions: Try reading/writing to the shared network folder on each client machine.
How do I license Houdini Indie?

Once your account has been created, the system will send an activation email. This will be for your licensing account so you may install licenses using the License Administrator (hkey) or use Login-Based Licensing, where your machine looks to the SideFX server. Your email address will also receive other notifications from the system such as new license entitlements to be installed, upgrades or extensions to existing licenses. Please ensure that you have licensemanager@sidefx.com whitelisted in your spam settings.

  • A machine needs 1 Indie, 1 Mantra and 1 Karma license.
  • Reserve any Engine Indie licenses for a computer without an Indie license.
  • You are issued a second set of licenses for a secondary computer or operating system in dual-boot setup.
  • If you cannot login to your account to install Indie licenses, try resetting the password.

By starting Houdini for the first time or without a license, you will be prompted to install either:

  • Apprentice (free) license
  • Paid License
  • Use SideFX as my license server (Login-Based Licensing for Indie, Education and Commercial customers)

Apprentice License Prompt

Apprentice

Choosing Apprentice, an Apprentice license is installed and Houdini will launch in the non-commerical mode.
This is the only available option for Apprentice users.

Paid License

Install the licenses locally to the machine. This option is for Indie, Education and Commercial users.

By choosing Paid License, the Houdini License Administrator will start.

  1. Select File->Log In to log into your SideFX license account using your email address and password.
  2. Select File->Install Licenses
  3. Press the Select All button and ensure the Quantity box matches the allowed or desired number of licenses.
  4. Press the Install button.

Install Licensest

Use SideFX as my license server

Use the SideFX server as the license server. This option is for Indie, Education and Commercial users.

Login-Based Licensing will set your machine to use the SideFX server as the license server. An active Internet connection is needed.

When using SideFX as your license server, there is no need to install licenses. Once this option has been selected, just launch Houdini Indie.
Houdini Indie will pull a license from the SideFX server.

To manually start the License Administrator, please refer to How do I start the Houdini License Administrator.

How can I troubleshoot the most common issues?

These are the most common issues with downloading, installing, or licensing.

You may also search the Licensing category for a range of solutions to issues.

Can’t log into the website to download the software

Can't log into the License Administrator

  • This applies only to Indie and Commercial users
  • Try resetting your password at www.sidefx.com/password_reset.
  • By resetting the password, it will unify the login credentials for both the website and licensing system.

I'm on OSX and suddenly my licenses stopped working. Why?

  • Please refer to this for a solution

Can't install Apprentice licenses using the License Administrator

  • While Apprentice users will be able to log into the License Administrator, they will not have an account in the licensing database, which is a separate system.
  • Apprentice users will not be able to install non-commercial Apprentice licenses through the License Administrator.
  • When Houdini Apprentice is first launched, the user will be prompted to install the free license.

Licenses have stopped working

  • Refer to the Why have my licenses stopped working page.
  • Ensure that any antivirus/security software on the computer is allowing communication between the HoudiniServer (hserver/hserver.exe) client and HoudiniLicenseServer (sesinetd/sesinetd.exe) server programs.
  • Check the firewall settings on your machine.
  • Apprentice/Indie user machine must look to itself for licenses.
    • Launch the License Administrator and go to File->Change License Server.
    • Press the Local Server button. Ensure that this matches your computer name.
  • Houdini Engine Indie will not run the Indie graphical interface. Verify that you have purchased Houdini Indie licenses.

SSL Error when trying to login using the License Administrator

Houdini Crashing

How do I get Machine information to send to support?

If you are experiencing crashes or other errors using Houdini, please send your machine information along with the license diagnostic and any generated crash logs to support@sidefx.com.

  1. Launch Houdini -> Help -> About Houdini -> click on "Show Details".
  2. Save the file using the "save” button at the bottom.
  3. Attach the file along with the license diagnostic in an email addressed to support@sidefx.com.

Apprentice About Houdini

You may also press the "Email Crash Report to Technical Support" button from the Server Information tab in the License Administrator. This will launch the file browser to locate the crash.*_log.txt file.

Apprentice Diagnostic Button

How do I generate license diagnostic information?

License Diagnostic information is useful for debugging licensing issues:

To generate using the License Administrator (hkey)

  1. Start the Houdini License Administrator (hkey)
  2. Under the View menu, select "Diagnostic Information"
  3. Save the file and attach it in an email addressed to support@sidefx.com

Diagnostic File

By default, the username and hostname of checked out licenses are now obfuscated in Hkey. This may be changed in the preferences dialog.
Uncheck the Scrub User Names box.

You may also press the "Email License Diagnostic to Technical Support" button from the Server Information tab in the License Administrator. This will launch your email program with the diagnostic file.

Apprentice Diagnostic Button

To generate using sesictrl (non-graphical hkey)

  1. Launch the Houdini environment or directly call sesictrl from the installation location
  2. sesictrl diagnostic > file
    • for example: sesictrl diagnostic > diagnostic.txt
  3. Locate the file you saved to (for example, diagnostic.txt) and attach in an email addressed to support@sidefx.com
Where can I find the crash logs?

Locating crash logs:

Windows
The crash error pop-up should tell you where the crash log has been written to. Most often it will be in your home directory under AppData. Ensure you select "Hidden Items" under the View menu in your file browser.

For example:

  • C:/Users/username/AppData/Local/Temp/houdini_temp

Mac OSX

  • On OSX crash logs are saved in /tmp.
  • You can only see this directory through a Terminal (Utilities->Terminal), not through the interface.

Linux

  • On Linux, the crash logs are saved in /tmp/houdini_temp

You may also press the "Email Crash Report to Technical Support" button from the Server Information tab in the License Administrator. This will launch the file browser to locate the crash.*_log.txt file.

Diagnostic Button

How do I contact support?

If you are experiencing difficulties with licensing Houdini:

  1. Generate the License Diagnostic.
  2. Attach the diagnostic file to an email addressed to support@sidefx.com

If you are having other issues such as crashes or error messages:

  1. Follow the steps above to provide the support team with the License Diagnostic.
  2. Attach any crash logs generated.
  3. If Houdini will stay open long enough, attach the reported machine information.

Please include the account number or email associated with your SideFX account if writing from a different address.

How can I use Login-based Licensing?

Login-based Licensing allows your computer to use sidefx.com as the license server.

You may use your licenses across a number of machines without needing to install them to any particular system. It is recommended for Indie and Education users as it is required the machine be constantly logged into the SideFX account. The client machine must be using hserver at version 18.5 minimum.

Follow these steps to start using login-based licensing:

  1. If applicable, return any installed licenses back to your SideFX account so they are now uninstalled entitlements.
  2. Open the License Administrator (hkey).
  3. Select File->Change License Server
  4. Under Found Server(s), select www.sidefx.com (SideFX Login Server) and press the + button beside to add.
  5. Under Search these license server(s), you should see the license servers you are now connected to.

In the following example, only the local machine is used for licensing.
Select www.sidefx.com in the Found Server(s) list to add to the Search Server(s) list.

The Search Server(s) tells you what servers are searched for licenses and in what order.
The Found Server(s) list tells you what license servers are found on the network to be added to the Search Server(s) list.

Login Based Licensing

Now both the local machine and www.sidefx.com are used for Houdini licensing.
You may change the order of which server is used first. Use the up/down arrows.

Login Based Licensing Post

A note for Commercial FX/Core/Engine users:

If you are moving a workstation (LOCKED) license to Login-Based Licensing, this license is valid for one user only. If the same person is using the license, the license may be used on a limited number of computers but on one computer at a time. If multiple people in a department need access to a license, the license needs to be upgraded to a floating LAL or GAL. Only one person at a time will have access to this license.

If you are moving existing LAL or GAL licenses, these will work as they would on an internal license server. Multiple users may share the floating LAL and GAL licenses, used on one computer at a time.

For more information: Login license reference documentation

How do I upgrade my Houdini license?

Active Indie and Education subscriptions are entitled to upgrades.

Commercial customers are entitled to upgrades to those licenses on an active annual support plan (AUP) or rental.
If you have full Commercial licenses and do not have upgrades, please contact your account manager.

If you are using SideFX as the license server, the licenses will be automatically upgraded to the latest version.
Just install the latest version of Houdini and launch.

If you have installed licenses directly to the computer itself, it is not enough that you install the latest Houdini release.
You need to apply the upgrades to your installed licenses. You may run older versions of Houdini with the latest released license.

Using the License Administrator is the easiest way to upgrade licenses installed locally to your computer.
Please ensure you are running the most recent version of Houdini.

The minimum version of the license server (sesinetd) to recognize Houdini 20.0 keystrings is 19.5.561.

  1. Download and install the latest Production Build or the latest Daily Build.

  2. Launch the License Administrator on the machine with the licenses to upgrade.

  3. Select File->Login to log into your SideFX licensing portal.

  4. Select File->Install Licenses to view your license entitlements.

  5. Press the Select All button to select the licenses to upgrade.

  6. Press the Install button. This will apply the upgrades to the currently installed licenses.

Upgrades available for installation:

Indie Upgrade

After the upgrades have been applied:

Indie Upgraded

If you are having problems logging into your account through the License Administrator, please see the section I can't log into the License Administrator.

How do I license Houdini Indie?

The Houdini Indie license is composed of 3 keystrings:

  • Houdini Indie - This will open the graphical Indie interface
  • Renderer (Non-Commercial) - Mantra Render
  • Karma (Non-Commercial) - Karma Render

With Houdini 18.5 there are now 3 ways to license Houdini Indie:

Install license locally

Install the Houdini Indie license locally on your machine. You are issued 2 Indie licenses for the purchase of 1 license. These 2 licenses can be installed on 2 machines (for the use by 1 artist), or on a dual-boot machines. These licenses can be moved to a new machine 10x per year.

Purchase the Houdini Indie license from Steam

This allows you to launch 1 Houdini session on as many machines as you want. Only 1 Houdini session open at a time.

Houdini Indie on Steam

Use Login Licensing (new in 18.5)

Use sidefx.com as your license server. Your Houdini Indie license can be accessed from our license server onto any of your machines. Login licensing requires you to be constantly logged in with you SideFX account.

For more information see:

Why is Apprentice launched after installing the Free Engine plugin for Unity/Unreal?

The free Houdini license is for running Houdini Engine for Unreal and Unity, not Houdini.

Houdini Engine is a non-graphical version of Houdini FX. It does not allow you to open the Houdini interface. It will let you take existing (pre-made) Houdini Digital Assets, (you can get these at Orbolt.com), and load them into UE4 or Unity.

You can learn more about how Houdini Engine for Unreal and Unity works here.

If you try and open the Houdini interface without purchasing the Houdini FX or Houdini Core license, it will prompt you to install the free Houdini-Apprentice license.

What Houdini Engine license do I need?

Houdini Engine for Unity/Unreal provides free commercial licenses for the UE4 and Unity plug-ins only.

For all other host applications, including proprietary plug-ins, and for Batch processing on the farm, commercial Houdini Engine licenses are available for rent. These licenses are also available as volume rentals for medium and large studios.

Houdini Engine Plugin Chart

I'm on Windows and my licenses just don't work.

Most likely something is blocking the connection to the local or remote sesinetd.exe license server program. We have seen issues with security software such as Avast and AVG blocking Houdini. Please check your security software and please whitelist sesinetd.exe (TCP port 1715) and hserver.exe (TCP port 1714).

Ensure that the services HoudiniServer and HoudiniLicenseServer are in the running state in services.msc.

One way to test is through the Power Shell:

netstat -an | findstr 1715

The above command tests if the license server daemon is listening on the port.

Next launch the Command Line Tool shipped with Houdini (hcmd.exe) and type:

sesictrl ping

or

sesictrl ping http://machine-name:1715

Please substitute your machine name above where it says machine-name.

If this does not report back Successfully pinged, please check your antivirus/firewall settings.